Shipping and production

Last updated: October 4, 2026

Canopy Station supplies custom printed event equipment. Please review the product configuration and production time before placing an order.

Production time

Production estimates are listed on individual product pages and vary by product. Time needed to resolve artwork questions, make changes, or confirm an order can affect the schedule. Production time is separate from shipping transit time.

Shipping rates and destinations

Available shipping options and charges are shown at checkout for your delivery address. If checkout does not offer shipping to your destination, contact us before ordering for assistance with availability and a quote. We do not promise free shipping unless it is explicitly offered for your order.

Delivery estimates and event deadlines

Delivery estimates are estimates, not guaranteed arrival dates, unless we expressly confirm a guarantee in writing. Carrier delays, customs processing and circumstances outside our control can affect delivery. If you need equipment for a specific event, contact us with your product choice, destination and event date before ordering.

Address changes and delivery problems

Check that your delivery address is complete and accurate. Contact us promptly to request changes; changes may not be possible after an order is dispatched. If a shipment is delayed, lost, damaged or marked delivered but missing, contact us with your order number so we can investigate with the carrier and discuss a resolution.

International charges

For international orders, duties, import taxes or customs fees may apply. Checkout will show any such charges collected with your order. Charges not collected at checkout may be payable to the carrier or customs authority.

Contact

orders@canopystation.com Β· 888.246.4046
11620 Wilshire Blvd. Ste 1000, Los Angeles, CA 90025